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Human Resources (HR) Support
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The term HR support can be used in various ways within a business. It may, for example, firstly be used to describe the help, advice and general support that an HR department gives to employees within the business. So, for example, the HR function could offer its employees:
- Help if they have problems with their job, manager or if they need to make a specific complaint.
- Assistance with understanding and claiming for benefits (both given by the company and by the state).
- Post employment support if they have to sack or make an employee redundant.
- Help with career development issues such as training.
On another level HR support is often used to describe the administrators who work within the HR department to back up senior HR specialists. So, a support person here may act as a secretary, admin support and/or PA to an HR Manager or Director.
This job will generally take on all of the administrative functions that relate to the HR department as a whole. In some cases this will be taken on by specific administrative staff who may then use their experience here to train up and move on to a more formalised role within Human Resources.
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